At Muffins Perfume, we aim to deliver your favorite fragrances safely, quickly, and reliably. Please read this Shipping Policy carefully to understand how orders are processed and delivered.


1. Shipping Locations

We currently ship across India to most serviceable PIN codes. Delivery availability may vary depending on courier partner coverage.


2. Order Processing Time

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Delivery Time

Estimated delivery timelines after dispatch:

  • Standard Delivery: 3–7 business days
  • Metro Cities: 3–5 business days
  • Non-Metro / Remote Areas: 5–7 business days

Delivery timelines may vary due to weather conditions, courier delays, festivals, or unforeseen circumstances beyond our control.


4. Shipping Charges

  • Free shipping on prepaid orders (if applicable).
  • Any applicable shipping charges will be clearly displayed at checkout before payment.

5. Cash on Delivery (COD)

  • COD availability depends on the delivery PIN code.
  • Additional COD charges, if applicable, will be shown during checkout.

6. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status.


7. Delayed or Failed Deliveries

While MUFFINS is not responsible for delays caused by courier partners, we will actively assist you in resolving any delivery-related concerns.


8. Address Accuracy

Please ensure that your shipping address, PIN code, and contact number are accurate at the time of placing the order. MUFFINS shall not be responsible for delivery failures due to incorrect or incomplete address details.


9. Damaged or Missing Packages

If your order arrives damaged or with missing items, please contact us within 48 hours of delivery along with clear photos or videos of the package for verification.


10. Contact Us

For shipping-related queries or support, please reach out to us at:

📧 Email: support@trymuffins.com
🌐 Website: www.trymuffins.com